Friday, February 15, 2013
One foot in front of the other
Things didn't work out well at the dentist yesterday because I didn't go to the dentist, as I had planned. Because he wasn't in. Which means the new appliance I wanted to have in place prior to an upcoming weekend getaway? Well, it's not going to be here.
I could have cried.
And the car? Remember the car that hit the deer nearly three weeks ago? It's apparently missing just one hose that was supposed to have been delivered yesterday BUT THE EMPLOYEE WHO WAS SUPPOSED TO PUT IT ON THE TRUCK FORGOT TO DO IT. The truck shows up at the auto-repair place with goodies for all the other jobs except ours.
You can't help but wonder about the efficiency, or lack thereof, in the modern workplace. I know I'm going to sound like an old curmudgeon, but back when I was working if something went wrong we fixed it.
I was an ad designer for a newspaper. We had deadlines. WHICH WE MET. I mentioned my schedule to my dentist last time I was in and he, I thought, made a note of it. And then he decided to take Thursday off. They're not open on Friday. My deadline for the procedure that needed to happen in order to be comfortable going on this trip was … yesterday. Thursday.
There's nothing to do but live with it, but I can live with it angry. For a while, anyway.
At the newspaper, the ad designers were the next-to-last ones in the office on deadline day. The client was king, and if the client didn't provide copy to the sales rep until the last minute, we ad designers were the ones who stayed late and finished it up and got it to the page designers so the paper could get printed and delivered on time. I don't think I ever, not once, clocked out on time on deadline day.
And the car? Well, back in the day, an ad designer occasionally had to drive to the client to pick up copy when the sales rep was tied up trying to get copy from another client. Or out with a sick child. Or sick themselves. You do what you have to do to keep the client happy and to make deadline.
The part needed for the car is in a warehouse in a city two hours away. Someone from that shop could have – should have – driven there to pick it up, bring it back, stick it where it's supposed to go and have that car ready when it was promised. (We have been told it would be ready every day this week. And the initial estimate for completion was February 13.)
I can only imagine what it's like to be an ad designer these days. The ability to transfer images and words electronically surely would speed up the whole process, right? More than likely it's squished those deadlines ever more tightly up against the printer's schedule. Nerve-wracking it would be, certainly.
I shouldn't be complaining. My life is good. I'm sitting in my toasty warm house in front of a fabulous and powerful little gadget dumping all my frustrations on both of you and drinking freshly made coffee from a handmade mug.
I haven't just been rescued from a crippled cruise ship. I'm not recovering from surgery. I'm not ill or injured. I haven't lost someone recently. I've been putting one foot in front of the other for 134 miles this year, and I'll add a couple more to that total today.
I have so much for which to be grateful. It would serve me well to remember what I have, instead of what I have not.